www.nexa-beyond.com (“website”, “we”) recognizes the importance of the personal data and other information of users of our services (“customer” or “you”). We are transparent and accountable in collecting, using and disclosing your information in accordance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) and other relevant laws. This Privacy Policy (“Policy”) explains how we collect, use or disclose (collectively, “process”) your information.
We collect users’ personal data to process transactions, to manage and simplify use of the website as described in this Policy, and for other purposes permitted by applicable laws and regulations.
Personal data means information about an individual that can identify that person, directly or indirectly. We collect personal data only where necessary and use it only for the stated purposes.
| Type of personal data | Details and examples |
|---|---|
| Personal information | Name and surname, sex, age, date of birth, ID number, photograph |
| Contact information | Mailing address, email, phone number (home or mobile), social media accounts such as LINE ID, Facebook account / ID, Google ID |
| Financial information | Credit / debit card details (cardholder name, card number, expiry date, issuing bank), bank account, tax invoice details |
| Technical data | IP address, MAC address, access logs or website usage tracking from session ID, web browser type and version |
We may receive your personal data from third parties that collected it lawfully or with the consent of the data subject to disclose it to us — for example, to present or provide services to you and for related business operations.
| Legal basis | Details |
|---|---|
| Performance of a contract | Performing the sales contract between the data controller (“us”) and the data subject (“you”) for payment for goods, including collecting your shipping address in order to deliver the goods. |
| Consent of the data subject | Where we collect, use or disclose personal data that requires consent, we inform you of the purpose in advance or when requesting consent — for example, collecting sensitive personal data that is not exempt by law, promoting products and services, service facilitation, and others. |
| Purpose | Details |
|---|---|
| To facilitate use of the website and provision of services | Easier ordering, shipping, returns and product changes |
| To answer questions and assist customers | Assisting customers with our services, updating customer information, and handling requests to exercise rights or complaints |
| To develop and improve quality and service | Analysing and developing better products or services that suit customers’ needs |
| To provide information on products and services, or marketing | Sending information about products and services, special privileges, promotions, discounts and offers via email, SMS and post (with your express consent) |
| For data analysis | Using customer data for market analysis and research to develop better products and services |
| To prevent and detect offences | Audits and actions to prevent offences under relevant laws, including security breaches that affect data subjects |
We may share personal data with the public or our partners for marketing purposes, website performance analysis and promotion, or to show trends in the general use of our products and services.
We may disclose personal data as necessary to the following parties with the consent of the data subject, unless otherwise permitted by law:
We retain your personal data only as long as required by law or as necessary for the purposes for which it was collected. When the data is no longer required for the stated purpose, we destroy or delete it permanently.
We recognize the importance of keeping your personal data secure and take reasonable measures to prevent unlawful loss, access, destruction, use, alteration or disclosure. The website uses SSL (Secure Sockets Layer) encryption certified by a Certificate Authority (CA) to protect information such as personal data, passwords and credit card numbers.
To exercise these rights, contact kornraphop_nexa@hotmail.com or 087-181-8185. We will consider your request and notify you of the result within 30 days of receiving it.
Our website may contain links to external websites that may collect information about your use and your personal data. We are not responsible for the security or privacy of information collected by external websites; please review and follow the privacy policies shown on those websites.
We are legally obliged to collect certain personal data, or need it to enter into a contract with you. If you do not consent to our use of your personal data, you can still use our services, though it may be less convenient because we cannot use your data for all purposes.
This Policy may be revised to comply with the Personal Data Protection Act or other applicable laws. We recommend reviewing it periodically.
If you have questions, suggestions or would like more details about this Policy, please contact the Personal Data Controller:
You may request deletion of your user account at any time by emailing kornraphop_nexa@hotmail.com. After deletion, your personal data on our server is erased and cannot be recovered.